Low Ox Life Support
Find answers, manage your account, or get in touch with our team.
Quick Help
Common actions at a glance.
Restore Purchases
Settings > Account > Restore Purchases to restore your subscription on a new device.
Manage Subscription
iPhone Settings > Apple ID > Subscriptions to cancel or modify.
Check Version
Settings > About to see your current app version. Keep updated for latest features.
Reset Data
Settings > Data > Clear Cache to clear cached data. Tracked entries stay safe.
Frequently Asked Questions
Browse by category to find what you need.
Subscriptions are managed through Apple. Go to iPhone Settings > [Your Name] > Subscriptions, find Low Ox Life, and tap "Cancel Subscription." Your access continues until the end of the current billing period.
Refunds are processed by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find your Low Ox Life purchase, and request a refund.
Low Ox Life supports Family Sharing. If Family Sharing is enabled on your Apple ID, family members can access your subscription at no additional cost.
Need more help?
Reach out directly and we'll get back to you.
appsupport@bigfreightlife.comWe typically respond within 24-48 hours.
Submit Feedback
Have an idea to improve Low Ox Life? Found a bug? Email us with your feedback. Please include:
A clear description of the feature or issue
Why it would be helpful
Any screenshots or examples
Beta Testing
Want early access to new features? Join our TestFlight beta program to test upcoming releases before they're public.
Email us with "Beta Request" in the subject to request access.