Accountable to humans.
Built with AI, and never allowed to outpace understanding.
The Principles
Six principles keep it honest.
Where the limits are, and what keeps AI accountable to the people it affects.
Transparency
You never have to guess.
We disclose when and how AI is used in our products and processes. If AI played a role, we tell you upfront.
Human Oversight
AI assists. Humans decide.
A real person reviews, validates and approves every AI-generated output before it reaches users or production.
Privacy First
Your information stays yours.
No user data is ever used for AI training. Features respect your privacy by default, not as an afterthought.
Accuracy & Honesty
Verified before it ships.
We check AI outputs against trusted sources and never pass off unreviewed AI content as human-written. In health apps, accuracy isn't negotiable.
Fairness
Equitable outcomes for everyone.
We actively test AI-assisted features and data for bias. Every user deserves the same standard, whatever their background.
Continuous Learning
A moving target, tracked.
We follow emerging best practice, revisit these policies regularly, and evolve as the technology matures.
Questions? Ask.
Transparency means being open to dialogue. Ask how we use AI, and we'll tell you.